BioGuard® Customer Care

BioGuard Customer Care is available to take your call or e-mail regarding BioGuard products and pool care, Monday thru Friday (except major holidays), between 8 a.m. and 8 p.m. EST.


By E-mail:

To contact BioGuard Customer Care via e-mail, please fill in the form below.

Required *


Emergency Contact Resources

In case of emergency, dial 911.

For assistance with neutralizing spills call BioLab Inc. 1-800.268.6572 press * or call your local fire department.

B.C. Poison Control Center 604.682.5050 or 800.567.8911.


BioGuard Troubleshooting:

You may find the answer to common pool problems on our troubleshooting page.


By Phone:

To speak directly with BioGuard Customer Care, call toll-free at 1-800.268.6572 during our business hours.


BioGuard SDS

To obtain Safety Data Sheets for BioGuard products, please visit our SDS Search page or contact BioGuard Customer Care by phone at 1-800.268.6572.

Your Local BioGuard Dealer Knows Best

Your BioGuard Dealer is ready to help you customize a personal pool care program. A conversation with one of our trained professionals is the best way to feel confident about maintaining your pool. Locate a BioGuard Dealer today!